1. Information We Collect
We may collect basic contact details such as name, email address, phone number, company name, project requirements, budget range, and messages submitted through our contact forms, newsletter forms, discovery calls, or support channels.
2. Project and Technical Data
For software development work, clients may share documents, API details, staging access, database samples, design files, analytics notes, or workflow information. We use this data only to understand, build, test, maintain, and improve the requested digital product.
3. How We Use Information
- To respond to inquiries and prepare project proposals.
- To design and develop websites, SaaS platforms, dashboards, APIs, and AI integrations.
- To provide technical support, maintenance, testing, and performance improvements.
- To send project updates, invoices, meeting notes, or service communication.
- To improve our website, content, user experience, and internal delivery process.
4. Analytics and Website Usage
Our website may use analytics tools to understand traffic sources, page visits, device types, and general engagement. This helps us improve our services and website content. Analytics data is usually aggregated and does not directly identify individual visitors.
5. AI and Automation Projects
When working on AI features, chatbots, RAG systems, or workflow automation, we may process sample documents, prompts, test conversations, or business rules provided by the client. We do not sell client project data, and production data handling should be defined in each project agreement.
6. Sharing Information
We may share limited information with trusted service providers such as hosting companies, email platforms, analytics providers, payment processors, or subcontracted technical specialists when needed to deliver a project. We do not sell personal information.
7. Security
We use reasonable technical and organizational measures to protect client information, including access control, secure communication practices, and limited internal access. No online transmission or storage system can be guaranteed as completely secure.
8. Data Retention
We keep project and communication records only for as long as needed for business, support, accounting, legal, or operational purposes. Clients may request deletion of specific data where technically and legally possible.
9. Contact Us
For privacy questions or data requests, contact us at info@dapperstech.com. We will review the request and respond as soon as reasonably possible.